Fragile goods obviously need the greatest of care and with the latest generation of packaging, there are many options for a wide range of products to ensure that the consignment arrives in tip-top condition. If you run an e-commerce business selling fragile products, it is part of order fulfilment that the products are handled with care.
Minimise Returns
Returns are bad news for customer and supplier alike, and you can minimise returned products by choosing the right product packaging and packing techniques.
- Choose A Box That Is Slightly Bigger Than The Product – A sturdy box that will not bend or crumple; recycled materials are used to create green packaging that is strong and light.
- Cushioning Material – This is the material that fits into the box, ensuring the product does not move. Bubble wrap is a great product to keep delicate items safe and it comes in rolls of varying density and structure.
- Use Airbags – An airbag fills the space between the product and packaging; delicate antiques are typically transported with airbag solutions, as are expensive electrical apparatus and even fine china, ceramics and porcelain.
Third-Party Logistics
Once a product passes through QC and is packaged, you want to be sure that it reaches its destination in A1 condition, and the best way to do that is using the services of one of the established third-party transport services Melbourne or your city provides. The 3PL sector is booking, largely thanks to the explosion of e-commerce; deliver your products and packaging to a 3PL warehouse and let the professionals handle order fulfilment. Picking, packing and delivery are their strengths and no matter how fragile the goods, an established 3PL company would have you covered.
Forward Orders
Once you have a connection with a transport services company, all you need to do is forward orders by email; your products and packaging is at the 3PL warehouse and orders are picked, packed and delivered, ensuing the customer receives the product in top condition. Order fulfilment is a major aspect of an e-commerce business. When you partner up with an established 3PL company, they handle everything, leaving you free to focus on improving other aspects of your business.
The Correct Labels
Drivers and operatives need to know that a package contains fragile goods; the right labels go a long way towards ensuring products arrive in good shape.
These are some of the labels you might need:
- Glassware – Handle with care
- This side up
- No forklift
- Fragile contents
Of course, if you partner up with a third-party logistics provider, you won’t have to worry about labelling, packaging or delivery.
Tailored To Suit Your Operation
You might only require their services during busy times, as your in-house set up can handle regular orders. The 3PL provider can be activated or deactivated with a simple phone call. Scalable solutions make sure that order fulfilment is always on-point, plus you only pay for the services you actually use.
Online Solutions
If you are looking for order fulfilment in Melbourne, Google is your best friend and can take you to a leading provider. You can enjoy a free Zoom to call to discuss your needs. They tailor their services to suit the client, and an established company would service many e-commerce businesses, as well as small, local businesses.
If you are experiencing more returns than you should, take a look at your packaging and check your delivery system to identify causes. Let the logistics professionals streamline your processes and minimise returns, while orders will be delivered on time with products in A1 conditions.